FAQ's

SHIPPING

What are the shipping costs?

We offer free shipping to a number of locations. For a complete list of countries and pricing see Payment & Delivery.

How soon will my order ship?

If ordered before 11am, your item will be shipped on the same day. After 11am it will be shipped the next day except for weekends and bank holiday´s.

Do you ship internationally?

We ship within Europe currently. For a complete list see Payment & Delivery.To be notified of release in other countries please register for our newsletter.

CLEANING & CARE

What are the cleaning instructions?

We suggest you clean the printed surface of our playmats before first use. With the mat connected, gently wipe with a damp towel or a sponge using mild soap and water, then dry them completely with a dry towel. Avoid using harsh or abrasive detergents. Ensure that when you pick up or move your playmat, you clean the floor underneath in a similar fashion.

Can I use a vacuum cleaner on the playmats?

Generally yes, however please exercise caution as vacuum cleaners vary and could cause damage to the mats if the suction power is too high.

Are your playmats water/liquid resistant?

Yes our mats are wipe clean!

Are your playmats OK if I have pets?

No we would not recommend usage with pets which may scratch the surface area.

SAFETY

Are your playmats non-toxic?

Yes, our mats are made of premium quality EVA foam with a printed film that is tested to the most vigorous standards. All of our mats are compliant to sell in Europe, ensuring they are tested to the EU Toy Directive to meet and exceed requirements limiting heavy metals, lead, formamide and phthalates in children's products. Our products are CE certified.

Our playmats are suitable for all ages - 0+ Months

 

GENERAL

What are your playmats made of?

Toddlekind® Playmats are made of premium quality, non-toxic EVA foam.

 

Should I use a rug pad under the playmat?

It depends on your flooring type and if you have it against a wall. If positioned in the centre of a room then a non-slip rug pad may help.

Can I connect the mats to create a different size than those listed?

Absolutely! Our mats can be assembled to fit any size room- simply attach multiple mats together.

I am not sure which color I prefer, do you offer color swatches?

Not at this point. Please take a closer look at all of our photography.

Can the playmats be placed on carpet?

A thin pile carpet is fine but we do not recommend using the tiles on medium to high pile carpeting.

Can heavy furniture or gym equipment be placed on the mats?

EVA foam is a soft material and likely to become indented with heavy furniture on it.